Solution:The earliest studies of human relations in management focused on "scientific" methods for allocating authority in business organizations.
They did not address "social" issues. In fact, human relations in business did not become a subject of precise sociological analysis until the late nineteenth century when Max Weber (1947) provided an astute description of bureaucratic organizations.
At the same time, scholars of what was known as the "scientific management movement" prescribed a rigid set of administration principles that they believed were applicable to all organizations.
Using time-and-motion studies, the proponents of scientific management developed practices for improving the operation of many line jobs that required technical skills, including some management activities related to job skills.
This approach stressed the improvement of organizational efficiency through the increased technical competencies of administrators and subordinates. The most common means to this goal was the establishment of clear patterns of authority.
Gradually, as it became evident that numerous skills could not be routinized through time-and-motion studies, the "universal" principles of organization gave way to more flexible, human-interaction guidelines.
In retrospect, the academic study of human relations grew out of management principles and practices during the late nineteenth and early twentieth centuries. Two men, Frederick Taylor (1916) and Henri Fayol (1949), stood above all others.
Taylor, the father of scientific management, was the first person to use a precise analytical approach to the problems of productivity. Fayol, the father of management, was the first person to state and widely publicize principles of management.
However, it was in 1927 that а true human relations emphasis emerged. Elton Mayo's Hawthorne researches (1927 to 1932) earned him the label father of the human relations approach to management.
The final cornerstone of the human relations foundation was laid by Kurt Lewin (1951) in the late 1930s. Lewin, who developed the concept of field theory, was the father of modern grouр dynamics.